Frequently 
Asked
Questions

How do I become an Elite Innovations customer?


You can get in touch with us in the following ways: Whatsapp: +44 771663776 Email: Sales@eliteinnovations.co.uk Phone: +44 1519201499 Online form: Click here Opening an account is easy and only takes a few minutes.




What is your minimum order quantity?


Our minimum order quantity is 10 units.




What warranty terms do you offer?


Our warranty is 30 days on used smartphones and tablets, The warranty begins on the invoice date.




What information do you need to open an account?


We need the following information to open an account: Contact name, company name, billing address, shipping address, email address.




How does shipping work?


We ship next day delivery via UPS. We require the payment to land in our account by 3pm UK time in order to ship the same day. Shipments from our European office currently include a 2 day lead time.




How do I make payments?


We accept payment by bank transfer, our bank details are included on the invoice.




How do I see your stock inventory?


You can subscribe to our regular stock lists here Alternatively you can contact us in the following ways and we will send you a live stock list. Whatsapp: +44 771663776 Email: Sales@eliteinnovations.co.uk